Identified - Following the new EU Data Act legislation, we have added a Data Notice and a compulsory reading confirmation. If you run into an error 403 when downloading data, it is likely that the customer in question has not given their reading confirmation in their Polar Flow account. As defined by the EU legislation, we are unable to offer our services in case the reading confirmation is not given or if there are missing consents. Once the reading confirmation is given and customer syncs again, all data can be downloaded.
Sep 11, 2025 - 10:50 UTC
Monitoring - The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.
Apr 25, 2025 - 11:26 UTC
Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.
Everything appears to be working according to this page, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.