Identified - Following the new EU Data Act legislation, we have added a Data Notice and a compulsory reading confirmation. If you run into an error 403 when downloading data, it is likely that the customer in question has not given their reading confirmation in their Polar Flow account. As defined by the EU legislation, we are unable to offer our services in case the reading confirmation is not given or if there are missing consents.
Once the reading confirmation is given and customer syncs again, all data can be downloaded.

Sep 11, 2025 - 10:50 UTC
Monitoring - The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.
Apr 25, 2025 - 11:26 UTC

About This Site

Welcome to Polar's status page, which contains real-time information on the uptime and status of our online services and mobile applications. Should there be any interruptions in service, we'll provide status updates here.

Everything appears to be working according to this page, but you’re still experiencing issues? Please take a look at our support resources at https://support.polar.com/.

Polar Flow web service Operational
Polar webstore Operational
Polar Flow mobile application Operational
Polar Beat mobile application Operational
polar.com website Operational
support.polar.com ? Operational
account.polar.com ? Operational
Polar Club mobile application ? Operational
Polar Team Pro ? Operational
Polar Team Pro mobile application Operational
Polar GoFit web service ? Operational
Polar GoFit mobile application Operational
Polar API/3rd party sync Degraded Performance
Data transfer to MyFitnessPal Operational
Data transfer to Strava Operational
Data transfer to TrainingPeaks Operational
Data transfer to komoot Operational
Data transfer to Nike Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Polar FlowSync
Fetching
Polar Flow web service
Fetching
polar.com
Fetching
Polar Team Pro web service
Fetching
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

Unresolved incident: Data not downloadable for AccessLink Partners - error 403.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.